There is no need to worry, your order is safely packaged and insured!

We truly care that you receive your desired jewelry in perfect condition. That is why it is packed in a shockproof box and sealed with compressed air cushions.

From the moment the order is handed over to the courier until you receive it in your hands, the jewelry is insured, and we take all responsibility.

If you have any questions, please call our customer service:
+420 228 885 811

When you receive remotely purchased jewelry, it often happens that it does not fit you, or you need a different size. We understand and accept it without objection.

We have simplified the return process. You can return it to us via DPD or FedEx.

The money is returned the same day we receive the product.

If you have any questions, please call our customer service:
+420 228 885 811

Izmēri

Pasūtījuma piegāde ir bezmaksas.

Latvijas, Lietuvas un Igaunijas teritorijā preču piegāde notiek 2 darba dienu laikā. Pārējā ES teritorijā 3-4 darba dienu laikā.

Ja atrodaties ārpus ES, Jums jārēķinās, ka saņemot sūtījumu, par to būs jāmaksā nodokļi un nodevas, atbilstoši tās valsts nodokļu politikai, kurā vēlaties saņemt preci.

Mēs, protams, ceram, ka Jūs būsiet ļoti apmierināti ar pirkumu. Ja kāda iemesla dēļ tas nav noticis, 14 dienu laikā no pasūtījuma saņemšanas brīža Jums ir iespēja rotaslietu apmainīt vai atgriezt.

Vēršam jūsu uzmanību, ja saņemot rotaslietu Jūs noņemiet Grenardi vai LR proves birkas, pārdošana tiek uzskatīta par pabeigtu un juvelierizstrādājums atpakaļ netiek pieņemts!

Returns We hope that you are happy with your chosen piece of jewelry. However, if the jewelry does not fit, is not the same as on picture, or you just do not like it, you can return it within 14 days of receiving your order. To return the product, send it by courier to the web shop office or simply bring it to any of the Given shops. Refund is done the same day the product is delivered to Given. If you have any questions, please contact customer support.